The Quadruple Aim provides broad categories of goals to pursue to maintain and improve healthcare. Within each goal are many issues that, if addressed successfully, may have a positive impact on outcomes. For example, healthcare leaders are being tasked to shift from an emphasis on disease management often provided in an acute care setting to health promotion and disease prevention delivered in primary care settings. Efforts in this area can have significant positive impacts by reducing the need for primary healthcare and by reducing the stress on the healthcare system.
Changes in the industry only serve to stress what has always been true; namely, that the healthcare field has always faced significant challenges, and that goals to improve healthcare will always involve multiple stakeholders. This should not seem surprising given the circumstances. Indeed, when a growing population needs care, there are factors involved such as the demands of providing that care and the rising costs associated with healthcare. Generally, it is not surprising that the field of healthcare is an industry facing multifaceted issues that evolve over time.
In this module’s Discussion, you reviewed some healthcare issues/stressors and selected one for further review. For this Assignment, you will consider in more detail the healthcare issue/stressor you selected. You will also review research that addresses the issue/stressor and write a white paper to your organization’s leadership that addresses the issue/stressor you selected.
To Prepare:
Also read:
NURS 6053 Assignment: Personal Leadership Philosophies
NURS 6053 Discussion: Workplace Environment Assessment
NURS 6053 Discussion: Organizational Policies and Practices to Support Healthcare Issues
The Assignment (3-4 Pages):
Develop a 3- to 4-page paper, written to your organization’s leadership team, addressing your selected national healthcare issue/stressor and how it is impacting your work setting. Be sure to address the following:
Looking Ahead
The paper you develop in Module 1 will be revisited and revised in Module 2. Review the Assignment instructions for Module 2 to prepare for your revised paper.
By Day 7 of Week 2
Submit your paper.
The shortage of workforce in the health sector is one problem that continues to plague the United States. While Registered Nurses form the largest group of care providers in the country, their shortage persist as only about sixty percent practice in public hospitals. This shortage is projected to worsen further through 2022 with the current system of healthcare in the country (American Nurses Association, n.d.) owing to the anticipated retirement of the currently available workforce and advancing ages of baby boomers.
The quadruple aim has been promoted to improve the provisions of the tipple aim that advocated for improvement in population health, individual care experience, and healthcare cost reduction. The quadruple aim adds the improvement of healthcare provider’s experience as another objective to the triple aim (Valaitis et al., 2020).
In fact, Park et al. (2018) notes that it is possible to improve the providers’ experience by promoting the caregiver’s joy at work and providing meaning to their work experience. Therefore, the shortage of workforce can only prevent the achievement of the quadruple aim through enhancing nurse stress at the workplace.
Workplace stress will imminently worsen the already existing shortage of healthcare workforce. The increasing need for primary care due to the increasing prevalence of chronic disease necessitates balancing the nurse-to-patient ratio (Pittman & Scully-Russ, 2016). The inclusion of other strategies by other organizations has proved to be a great solution to the workforce shortage and workplace stress and emotional distress of nursing care providers.
My health organization is not spared by the low nurse-to-patient ratio. The recommended country average ratio of nurse to clients is 1:5 while in my organization, this ratio is lower in various departments. This has caused delayed shift reporting, increased medical errors, increased nurse fatigue, and deterioration in nurse’s mental health. While some nurses have transferred from the organization, others have increased their shift duration to cover for the shortage.
Workload stress has been evident through depression and anxiety among workers, workplace conflicts and incivility, and increased delegation of duties to other junior practitioners. Early retirement of some of the most experienced nurses has also been observed. This trend has also been encountered in nursing practice in some countries such as the United Kingdom and Canada (MacPhee, Dahinten, & Havaei, 2017). The ultimate consequences are compromised professional standards and constant depreciation in care quality.
Management of workload-related stress among nurses involves interventional strategies employed at the national, organizational, and personal levels. Herr et al. (2018) conducted a study on the long-term effectiveness of work stress management strategies employed among 101 male industrial workers. The study assessed the outcome of stress management on the subjects’ mental health and sleep quality at the end of the observation time.
The intervention focused mainly on alterations in reactivity to stressors at work, such as social conflicts, workload, work stress, and anticipatory reactivity. The study established that reduction in reactivity to social stress had long-term positive benefits on reduction of depression, anxiety, and sleep problems.
A study by Havermans et al. (2018), on the other hand, investigated the need for stress prevention strategies among employees and workplace supervisors in various organizational sectors such as finance, services industry, and health care. In this focused group discussion study, researchers guided 7 employees and 8 supervisors in expressing their experiences and opinion about their needs in work-related stress prevention. The emergent themes were analyzed and four main subthemes necessary to prevent stress in the workplace emerged, namely communication, social support, stakeholders’ involvement, and availability of preventive measures.
The national government should be at the forefront in preventing organizational consequences of nursing workforce shortage. The federal and state governments, through their departments of health, should empower nurse educators to train more nurses to cover for the deficit resulting from retirement and increase in nurse-patient ratio resulting from high care demand associated with increased prevalence of chronic conditions.
However, organizational strategies are also critical in curbing the impacts of increased workload such as work-related stress and deterioration in quality. Prevention of anticipated work-related stress and management of already evident stress requires input from the nurses and the administration, including supervisors.
Modification of workers’ responses should form the basis in managing work-related stress due to increased workload. According to Herr et al. (2018), modifications in nurses’ reactivity to stressors have long-term benefits in managing workplace stress. The reduction in depression, anxiety, and conflicts such as workplace incivility were significant outcomes following the implementation of workplace stress management strategies.
Proper communication strategies, the involvement of all stakeholders in creating a favorable environment, and availability of functional social support would confer more advantages in preventing work-related stress in situations of anticipated increase in workload (Havermans et al., 2018). The effectiveness of these strategies had been shown through evidence-based practice.
Work-related stress among nurses is a national stressor that results from increased workload due to low average nurse to patient ratio. However, the organizational impact is preventable through well-executed strategies. It is possible to manage impacts such as nurse depression, anxiety, and conflicts through the participation of nurse leaders and nurses. Such strategies can be very specific to every organization depending on the structural arrangements. However, the major concepts include proper communication and inter-stakeholder collaboration and involvement.
The healthcare institution is currently facing a deteriorating deficit of nurses and nurse managers, a trend that has been observed nationwide in recent years. This ongoing and escalating shortage of nursing professionals is unparalleled in the annals of modern healthcare (Tamata & Mohammadnezhad, 2023). Within our organization, seasoned nurses have exited the profession due to retirement or career transitions, leaving behind vacancies that the remaining nurses and leaders have struggled to fill (Broome & Marshall, 2021).
This challenge is exacerbated by the absence of nursing education opportunities in baccalaureate nursing programs and the lack of experience among potential candidates for these open positions. As Beitz (2019) note, the scarcity of academic nursing education programs in the United States has been a persistent issue since the early 1970s. The purpose of this paper is to explain evidence-based strategies to curb the nursing shortage and how the strategies can be applied to our institution.
The issue of nursing shortages has been a long-standing challenge, and its effects on our institution are reflected in various important indicators (Baker, 2022). Based on our internal records, there has been a 15% rise in nurse-to-patient ratios in the last year, resulting in heavier workloads and possible risks to patient safety. Furthermore, there has been a 20% surge in burnout and discontentment among nursing staff, impacting overall staff morale per the survey done three months ago.
Two reputable sources have provided insights into how different organizations are addressing the nursing shortage problem. The initial article, authored by Ma et al. (2022), focuses on “Innovative Staffing Solutions for Nursing Shortages.” It examines the impact of a newly implemented therapeutic staffing model at the Kent and Medway NHS and Social Care Partnership Trust (KMPT). The article identifies several themes among the staff, including shift patterns, ward duties/workload, and morale. While the new model shows promise, it also highlights certain issues. The article suggests recommendations to enhance team cohesiveness, foster a sense of value, and strengthen professional identities.
The second article, published by NSI Nursing Solutions, Inc. in 2021, is a report on national healthcare retention and RN staffing. According to this article, one measurable indicator of the severity of a hospital’s vacancy rate is the utilization of contract labor and overtime. The management should not perceive contract labor costs as mere operating expenses but rather incorporate them into the position control system. A more accurate understanding of the direct labor cost can be obtained by including these costs within the payroll cost line.
The scholarly resources provide valuable strategies that could greatly benefit our organization. One such strategy is the flexible therapeutic staffing model introduced by Kent and Medway NHS & Social Care Partnership Trust, which outlines staffing levels for each service line and ward (Ma et al., 2022). This model emphasizes the importance of flexible rotas, career development for healthcare workers, and safe staffing through therapeutic models involving various disciplines. This model allows our organization to manage patient loads, especially during peak times, effectively.
Implementing strategies aimed at retaining employees, as suggested by NSI Nursing Solutions, Inc. (2021), has the potential to enhance job satisfaction and decrease burnout within our nursing team. To enhance the financial performance of our hospital, it is imperative to focus on enhancing our ability to retain staff, addressing vacancy rates, strengthening recruitment efforts, and managing labor costs effectively. The establishment and maintenance of a high-quality workforce are crucial for successfully managing the challenges associated with staffing.
The healthcare system faces mounting pressure due to the growing general population and aging population, leading to a higher demand for health services and, subsequently, nurses. While these strategies have their advantages, it is vital to acknowledge the potential challenges they pose. For example, the upfront costs of introducing new staffing models or retention programs could put a strain on our financial resources. Additionally, resistance to change from current staff members could impede the effective execution of these initiatives.
One of the most critical challenges facing our organization is the shortage of nurses, which has a significant impact on our overall well-being. To address this challenge and ensure the smooth functioning of our operations, we need to adopt effective strategies that can help us attract and retain nursing staff. These strategies can be sourced from presented external sources.
Customizing these strategies to suit the organizational environment is also important, as it can help the organization achieve the desired outcomes and meet the unique needs of staff and patients. By investing in effective strategies, the organization can create an environment that supports the growth and development of our nursing staff, resulting in improved patient outcomes and overall organizational success.
Baker, D. W. (2022). Addressing the nursing shortage in the United States: An interview with Dr. Peter Buerhaus. Joint Commission Journal on Quality and Patient Safety, 48(5), 298–300. https://doi.org/10.1016/j.jcjq.2022.02.006
Beitz, J. M. (2019). Addressing the perioperative nursing shortage through education: A perioperative imperative. AORN Journal, 110(4), 403–414. https://doi.org/10.1002/aorn.12805
Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader. Springer. https://books.google.com/books?id=jkC9DwAAQBAJ&printsec=frontcover#v=onepage&q&f=false
Ma, E., Kritsimali, A., Olby-Clements, B., Boyd, K., & Demirbasa, B. (2022). Innovative staffing solutions to nursing shortages in acute mental health inpatient wards. Issues in Mental Health Nursing, 43(2), 103–110. https://doi.org/10.1080/01612840.2021.1961331
NSI Nursing Solutions, Inc. (2021). 2021 NSI national health care retention & RN staffing report. http://www.nsinursingsolutions.com/Documents/Library/NSI_National_Health_Care_Retention_Report.pdf
Tamata, A. T., & Mohammadnezhad, M. (2023). A systematic review study on the factors affecting the shortage of nursing workforce in the hospitals. Nursing Open, 10(3), 1247–1257. https://doi.org/10.1002/nop2.1434
Competing needs arise within any organization as employees seek to meet their targets and leaders seek to meet company goals. As a leader, successful management of these goals requires establishing priorities and allocating resources accordingly.
Within a healthcare setting, the needs of the workforce, resources, and patients are often in conflict. Mandatory overtime, implementation of staffing ratios, use of unlicensed assisting personnel, and employer reductions of education benefits are examples of practices that might lead to conflicting needs in practice.
Leaders can contribute to both the problem and the solution through policies, action, and inaction. In this Assignment, you will further develop the white paper you began work on in Module 1 by addressing competing needs within your organization.
Be sure to review the Learning Resources before completing this activity.
Click the weekly resources link to access the resources.
WEEKLY RESOURCES
To Prepare:
The Assignment (1-2 pages):
Developing Organizational Policies and Practices
Add a section to the 2-3 page paper you submitted in Module 1. The new section should address the following in 1-2 pages:
Quite often, nurse leaders are faced with ethical dilemmas, such as those associated with choices between competing needs and limited resources. Resources are finite, and competition for those resources occurs daily in all organi
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